Help & Support
We're here to help. If you're experiencing any issues with our apps or have any questions, please don't hesitate to reach out.
Email Support
Send us an email and we'll get back to you as soon as possible, typically within 24 hours.
support@roselifetech.comResponse Time
We aim to respond to all support requests within 24 hours. For urgent issues, please include "URGENT" in your email subject line.
Before You Contact Us
Update your app
Make sure you're running the latest version of the app from the Google Play Store or Apple App Store.
Restart the app
Close the app completely and reopen it. This can resolve many common issues.
Check your internet connection
Some features require a stable internet connection to function properly.
Restart your device
A simple device restart can often resolve unexpected behavior.
Account & Data Deletion
If you would like to request deletion of your account or personal data, please send an email to support@roselifetech.com with the subject line "Data Deletion Request." We will process your request in accordance with applicable data protection laws.